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Muricken Enterprises and Holdings – Website


User Agreement

Terms and Conditions

  1. Introduction

    • The website (“Website”)is owned and operated by Muricken Enterprises and Holdings having its registered office at Roshan estate vallamudi village, Kodagu-Karnataaka.In using the Website, it is deemed that you have accepted the terms and conditions laid out in this user agreement (including, as may be amended from time to time) and the ̧ to the terms and conditions stated herein, you are advised to close the browser on your respective device and clear cookies.

  2. Eligibility Criteria

    • Any individual who is incompetent to contract as per the provisions of the Indian Contract Act, 1872, is not eligible to access this Website.

  3. Pricing and Payment

    • Payment for an order must be made in Indian National Rupee. In case you wish to use an international credit or debit card the payment will be converted into Indian National Rupee. Such conversions may be subject to charges by your bank and/or the payment service provider including the concerned payment gateway.

    • For international orders you may be required to provide us with a valid government issued identification proof as well as passport size photos.

    • Additionally, you may be required to pay any import duty, customs duty etc for the delivery of international orders.

  4. Delivery Schedule

    • A tentative delivery date/time will be given along with the order confirmation email. The exact delivery date shall be provided as soon as your order is ready for dispatch.

  5. Your obligations

    • You are required to provide the required information, including delivery address in the most true and accurate manner possible. The same must be kept updated by you at all times. We shall not be held responsible in the event such information is false. Any costs that we may incur in this regard shall be reimbursed by you.

  6. Restriction

    • We reserve the right, at our sole discretion, to limit the quantity/value of the items purchased by you and such other restrictions as may be applicable to orders placed by the same account, the same credit/debit card and also to orders that use the same billing and/ or shipping address. We will provide notification to the customer should such limits be applied. We reserve the right at our sole discretion to prohibit sales to anyone as we¯ may deem fit.

  7. Site Security

    • You are prohibited from violating or attempting to violate the security of this website, including, without limitation:

      • Accessing data not intended for you or logging onto a server or an account which you are not authorized to access.

      • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.

      • Attempting to interfere with service to any other user, host or network, including without limitation via means of submitting a virus to the site, overloading, flooding, spamming, mail-bombing or crashing.

      • Sending unsolicited email, including promotions and or advertising of products or services;

      • Forging any TCP / IP packet header or any part of the header information in any email or newsgroup, posting violations of system or network security may result in civil or criminal liability.

    • We will investigate occurrences that may involve such violations and may involve, and cooperate with law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site and other than generally available third party web browsers (e.g. Microsoft Explorer, Google Chrome, Mozilla Firefox).

  8. Cancellation

    • You may cancel an order until such time the same shipped. In case of any cancellation, we may refund the amount to same payment mode that you had used to make the transaction or offer a gift card for the same amount.

  9. Return and Exchange

    • In the event you are not satisfied with the product purchased through the Website, you may return the same to us within 7 (seven) days of receiving your order. We reserve the right to refuse such return in the event that the product being returned does not meet the specifications that was mentioned at the time of placing the order. Such specifications include, but are not limited to, weight of the product, purity of the product, design of the product etc.

  10. Disclaimer

    • All products and the information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions as listed herein. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon the dispatch of the product(s) ordered. Dispatch of product(s) ordered, may or may not happen at the same time. In such a scenario, that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be an offer to us and we reserve the right to either accept or reject the balance offer. No act or omission by us prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer. If you have provided us with your email address, we will notify you by email as soon as possible to confirm receipt of your order and confirm dispatch and therefore, acceptance of the order thereafter. We have made every effort to display the colours and sizes of our products that appear on our website as accurately as possible. However, as the actual colours you see will depend on your monitor. We cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. Packaging of the product may vary from that displayed on the website.

    • You acknowledge and undertake that you are accessing the services on the Website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website.

  11. Fraudulent Transactions

    • We reserve the right to recover any costs and expenses, including legal expenses, from any individual using the Website in a fraudulent manner.

  12. Termination

    • We reserve the right to terminate this user agreement at any time and immediately without giving notice. Such termination shall be without any liability to us. Any termination by you shall not cancel you obligation to pay for any products purchased from the Website nor cancel any obligation that may arise under this user agreement.

  13. Intellectual Property

    • The rights to all intellectual property which appear or otherwise may be used in the Website shall exclusively belong to the company. Nothing herein shall be construed as an assignment of such intellectual property rights, title or interest to any user or any other third party in any manner whatsoever.

  14. Force Majeure

    • We shall not be liable for any default/ non-performance of our obligations herein where the same has arisen due to an occasion that is beyond our control such as an Act of God, war, civil disturbance, pandemics, government actions etc.

  15. Governing Law and Jurisdiction

    • These terms and conditions, privacy policy and any matters connected herein shall be subject to the laws of India. The Courts at Thrissur, Kerala shall have the exclusive jurisdiction to any matter arising herewith.

  16. Modification

    • We reserve the exclusive right to modify these terms and conditions and privacy policy without prior notice. However, you will be intimated regarding the same upon your next visit to the Website. We advise you to regularly review the same.

  17. External links

    • The Website may contain links to other websites; these external websites are not under our control. We shall not be held responsible for such websites and do not make any warranties regarding the same. We do not endorse these websites in any manner.


Privacy Policy


  • We are committed to the protection of your personal information. We do not sell any personal information that may be collected from you. However, we do share certain information with third parties (such as Google Analytics) with the intention of providing a better user experience. In such instances, we will have confidentiality agreements in place with such third party vendors in order to ensure the safety of your information.

  • The following information may be collected directly or indirectly:

    • Personal data such as name, phone number, address etc for the delivery of orders and/or registration on the Website.

    • Your Internet Protocol address.

    • Web pages that you visit and advertisements that you view.

    • Your bandwidth information

    • Server log information

  • The information provided may be used in a general manner to provide you the services offered on our Website, for advertisement and product improvement purposes and to compile statistics and research.

  •  We may update this Privacy Policy at any time to reflect changes in our practices and service offerings. If we modify this Privacy Policy, we will update the date on which the new Privacy Policy will be effective. We will notify you of any material changes in the way we treat your information by placing a prominent notice on our website/Application.

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